Your privacy is more than a legal obligation to us — it is part of bx99's commitment to building long-term trust with every player in Malaysia. Learn how we manage and protect your information.
The bx99 Privacy Policy is built on six core data protection pillars that ensure your personal information stays secure and is used responsibly.
All data transmitted between your device and bx99's servers is protected by 256-bit SSL encryption, equivalent to international banking security standards. No third party can intercept or read your data while in transit.
Access to members' personal data at bx99 is strictly limited to staff who genuinely require it for operational duties. All access is logged and regularly audited to prevent internal misuse.
Bx99 does not sell, rent, or transfer members' personal data to any third party for marketing purposes. Your data belongs to you — it is not our business commodity.
Member data is stored in physically and digitally secured data centres with automatic backups performed on a regular basis. Even in the event of an unexpected incident, your data can be promptly recovered.
Bx99 uses cookies solely to improve the user experience and for internal analytics. You can manage or disable non-essential cookies at any time through your browser settings without affecting the core functionality of the platform.
The bx99 Privacy Policy is aligned with Malaysia's Personal Data Protection Act 2010 (PDPA). We ensure that all data processing complies with applicable local legal requirements.
Bx99 (referred to as "we", "Platform" or "bx99") is committed to protecting the privacy of every individual who uses our services. This Privacy Policy explains in detail how we collect, process, store and protect your personal data when you interact with the bx99 platform — whether through our website, mobile app, or any of our official service channels.
We believe transparency is the foundation of trust. That is why we strive to explain our privacy practices in plain, easy-to-understand language rather than burdensome legal jargon. If you have any questions after reading this document, the bx99 support team is available to assist you at any time.
We collect your personal data through several means — directly when you register or use the platform, automatically as you browse our site, and occasionally from trusted third-party sources for identity verification purposes.
| Data Category | Examples | How Collected |
|---|---|---|
| Personal Identity | Full name, date of birth, IC/passport number | Registration & KYC |
| Contact Information | Email address, phone number | Account registration |
| Financial Data | Bank account number, bank name, transaction records | Deposits & withdrawals |
| Usage Data | Game history, betting records, session duration | Automatically during use |
| Technical Data | IP address, device type, browser, operating system | Automatically via cookies |
| Communication Data | Support chat records, inquiry emails | Interactions with customer support |
Your personal data is used by bx99 for legitimate and specific purposes. We do not use your data for any purpose not stated in this policy without first obtaining your consent.
Bx99 does not sell your personal data to anyone. However, there are limited situations where we need to share certain information with trusted third parties to enable our platform to operate effectively:
All third parties we engage are required to comply with strict data protection standards and are prohibited from using your data for any purpose other than those specified in their agreement with bx99.
Your data security is bx99's top priority. We implement multiple layers of technical and organisational protection to ensure your data remains secure at all times:
Bx99 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
You can control and manage cookies through your browser settings at any time. Please note that disabling certain cookies may affect specific functions on the bx99 platform.
Under Malaysia's Personal Data Protection Act 2010 (PDPA) and global data protection best practices, you have the following rights regarding your personal data held by bx99:
Request a copy of the personal data we hold about you at any time.
Request correction of inaccurate or incomplete data via account settings or support.
Request deletion of your data when it is no longer required, subject to legal obligations.
Object to the processing of your data for direct marketing purposes at any time.
Request your data in a machine-readable format for transfer to another service.
Request that we restrict the processing of your data under specific circumstances provided by law.
The bx99 platform is strictly for individuals aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18. Should we discover that a child's personal data has been collected without our knowledge, we will take immediate steps to delete that data and close the account in question.
If you are a parent or guardian and believe that your child has registered an account with bx99, please contact our customer support immediately so we can address the matter promptly.
Bx99 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or relevant technological developments. Any amendments will take effect immediately upon publication on this page.
For significant amendments that materially affect your rights, we will endeavour to provide advance notice via your registered email or an in-account notification. Nevertheless, you are encouraged to review this page periodically to ensure you always have the latest information.
If you have any questions, concerns, or wish to exercise your privacy rights, the bx99 team is ready to listen and assist. You can reach us via:
Now that you know how bx99 protects your privacy — register an account today and enjoy over 700 of the best casino and slot games with complete peace of mind.